CARGO TRACKING
Wondering where your order is? You can easily track it with your tracking number!
📦 Track Your Shipment
After your order has been shipped, your tracking number will be sent to you via email and SMS.
You can track all your orders shipped with Sürat Kargo from the link below:
🔍 Start Shipment Tracking
📱 How to Track?
Step 1: Get your tracking number from your email or SMS
Step 2: Click on the "Start Shipment Tracking" link above
Step 3: Enter your tracking number
Step 4: See the real-time status of your shipment
📧 I Can't Find My Tracking Number
If you can't find your tracking number:
- Check your email inbox (also check your Spam/Junk folder)
- Check your SMS messages
- Check order details from your account
If you still can't find it, contact us:
📧 Email: info@vauratelier.com
📱 WhatsApp: 0532 429 40 13
You can find out your tracking number by specifying your order number.
⏱️ Delivery Time
Standard Delivery: 1-4 business days
After your order is confirmed, it will be delivered to your address within 1-4 business days.
- Weekends and public holidays are not included in the delivery time
- Order volume and weather conditions may affect delivery time
🚚 Shipment Statuses
Shipment Received: Your order has been delivered to the cargo branch
At Distribution Center: Your shipment is at the distribution center
Out for Delivery: Your shipment is on its way to you
Delivered: Your shipment has been delivered to your address
Waiting at Branch: You were not found at your address, the shipment is waiting at the cargo branch
❓ Frequently Asked Questions
When will my shipment arrive?
It will be delivered within 1-4 business days after order confirmation.
Is shipping charged?
No! Shipping is free on all orders.
My shipment could not be delivered to my address, what should I do?
The shipment will be returned to the cargo branch. You can pick it up from the nearest Sürat Kargo branch with your tracking number.
My shipment arrived damaged, what should I do?
Report it to us immediately: info@vauratelier.com or WhatsApp: 0532 429 40 13
📞 Sürat Kargo Contact
Customer Service: 0850 202 0 202
Web: www.suratkargo.com.tr
💬 Contact Us
For questions about shipment tracking or delivery:
📧 Email: info@vauratelier.com
📱 WhatsApp: 0532 429 40 13
📍 Address: İstanbul, Türkiye
🌐 Web: vauratelier.com
Your messages will be answered within 48 hours.
VAURA ATELIER
Your order is on its way, your excitement is with us! 📦💎